Support Board

Date/Time: Wed, 24 Apr 2024 18:41:00 +0000

Post From: DATA NOT UPDATING PROPERLY

[2020-01-14 22:39:32] Link To Thread - Link To Post [Go To First Post]
User733502 - Posts: 44
Hi SC, I'm having issues with my data. Currently I'm using the SC DATA All Services Package level 5. My primary markets are CME symbol ES, Eurex symbol DY but do follow are major liquid futures. The issue is that at the end of the day on the close/settlement the High and low for the session do not match what is on the exchange unless I perform a DELETE/DOWNLOAD on each chart or I close SC and reopen it. I have some automated analytics that need to crunch after the close and expect SC to update historical bars at the end of the day (and perhaps continuously). I'm using all session symbols and typically leave my machine and SC running. Am I missing a configuration option? Appreciate the support. JS