Support Board

Date/Time: Tue, 07 May 2024 13:49:26 +0000

Post From: Connection issues after change of broker preventing me from applying for newly offered Sierra da

[2013-12-31 11:33:54] Link To Thread - Link To Post [Go To First Post]
Marco Gundel1 - Posts: 18
Maybe it is still not fully understood. I paid 27.5 USD discount on Sierra pacakage 5 with Optimus. Now I am with Velocity and referring to Velocicty I pay a discounted rate of 25 USD per month. Why should I cancel my source with Velocity and pay 20 USD more per month. I does not make sense. If I now cancelled then I would not have to pay 45 USD. All I want is that I source Sierra through Velocity and pay 25 USD for chart package 5 Keep the name on the support board. - IF not possible then this is not a big problem, it would just be nice because it was possible with Optimus Get a credit on the 71 days already paid - either back to my credit card or simply give me 71 days (now 70 days)to my Velocity account number. Once this is done then I can apply for the Sierra Realtime futures price feed but keep the Velocity order feed. Just tell me what can be done and why it is not possible to have my credit moved to another account or give a credit to my credit card.I will remain using Sierra in the future