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Date/Time: Tue, 07 May 2024 20:06:55 +0000



Post From: Connection issues after change of broker preventing me from applying for newly offered Sierra da

[2013-12-30 21:11:33]
Sierra Chart Engineering - Posts: 104368
Try reentering the password through Global Settings >> Data/Trade Service Settings. There is a separate password for the Price Feed and Orders. If you still need help contact your broker.



To use the Sierra Chart data feed, you do need a direct account and cannot use a Sierra Chart account provided by a broker. You do have a direct account, but it needs to be at the regular price to be able to connect to all services and not just Optimus/Rithmic.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-12-30 21:12:15