Support Board
Date/Time: Mon, 07 Jul 2025 23:23:18 +0000
Post From: Cannot receive real-time data HSI from HKFE exchange
| [2019-12-19 05:21:14] |
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We are still not observing any problems with the data feed. You also need to be running an up-to-date version of Sierra Chart. If you are running an older version there could be a connection problem. Update instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-19 05:22:15
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