Support Board
Date/Time: Mon, 03 Nov 2025 23:53:56 +0000
Post From: Charts are freezing up
| [2019-12-17 12:59:27] |
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We have looked at the Message Log and we see no indication that there are any market data rejects. So we understand the problem is that there is streaming data received from the Gain Capital FIX FAST server for a particular symbol and then it just stops? This is what we are going to tell them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |