Support Board
Date/Time: Fri, 26 Apr 2024 14:13:59 +0000
Post From: SIERRA can't connect
[2019-12-11 16:36:25] |
Sierra Chart Engineering - Posts: 104368 |
These are the relevant messages: TransAct WS | Sending orders connection logon message. | 2019-12-11 10:13:50.442
TransAct WS | Unexpected orders message during orders logon. Orders connection is not available. | 2019-12-11 10:13:50.898 * TransAct WS | {"msg":"disconnect", "status":-1} | 2019-12-11 10:13:50.898 Contact your broker or Transact for help with this. Give them the above messages. One thing you can do immediately though is to go to Global Settings >> Data/Trade Service Settings . Set Service Setting >> Use Market Data Connection Only to True. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-11 16:37:31
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