Login Page - Create Account

Support Board

Date/Time: Sun, 29 Mar 2020 21:01:15 +0000

Post From: bids offers closes to price on market depth historical graph

[2019-12-09 23:37:59]
Tooth Fairy - Posts: 27 | Ending Date: 2020-03-31
I'm the early Denali adopter (guinea pig) in our group since Sept when u announced to discontinue CQG's support & this proves to be the most disastrous & wasting of my $ in time and trading opportunity. You're so high on your horse that you failed to see every single data feed out there including the lowly TOS matching each other but yours. Look at my highlight of your 2nd post above since early Oct ..

<We have little idea what you are referring to here. Can you provide a screenshot? There cannot be any inaccurate data. That is not even technically possible.

If you are referring to the bid size and ask quantities in the market depth data, the first 10 levels, that data is 100% accurate. We can assert very clearly that CQG and Rithmic if they differ they are wrong. We stand by this data. It cannot be wrong. We are the point of reference that others need to go by. >

The point to make here is it doesn't matter what your perception on who's right or wrong but when everyone is going in one direction and you are going to go another direction ALONE, you are the one going to be trampled. In your case, it's your users who use market depth to trade. Within our group trading the same instrument, I can see pressure showed up on their screens but my Denali is happily trucking along singing like their engineers. "Nothing is seeing here. They are all wrong."

It's unfortunate that we want to see SC & Denali to be the best so everyone come out as a mutual winner, but w/ so much head in ass syndrome, that day will be far away.

I give u to the end of Dec to finish fixing problem or I will switch back to CQG. Work 24 hrs if u must just to prove to your ovesized ego that you are the brightest mind when dealing w/ intricate problem not a 2 bits code assembler, shrinking in a corner w/ abundance of excuses. Or put a decent disclaimer that your data feed is not fit to trade live w/ market depth.
Date Time Of Last Edit: 2019-12-10 01:03:25