Support Board

Date/Time: Thu, 02 May 2024 23:36:38 +0000

Post From: cant dl sc log sent

[2019-12-09 23:14:27] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
If you are having trouble installing Sierra Chart, then we would need to see the Installation Log. The best way to get us the log is to perform the installation, then when you have a problem, go to the directory in which you were trying to install Sierra Chart to (typically C:\SierraChart), then go to the Logs directory (typically C:\SierraChart\Logs) and attach the file that starts with "Installer Log" and has the date and time of the install that you just attempted. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing