Support Board

Date/Time: Sun, 05 May 2024 13:38:03 +0000

Post From: NO ABRE EL PROGRAMA Y SE BLOQUEA SIN PODER CERRAR LA PAG LOG DE INCIDENCIA

[2019-12-04 15:31:24] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
From Google Translate: GOOD AFTERNOON. AFTER PUBLISHING A SUPPORT TICKET WHERE I HAVE APPLIED THE HALF OF THE CHARGE MADE IN MY ACCOUNT, I TRY TO OPEN THE GRAPHICS PLATFORM TO CONTINUE CONFIGURING IT AND BLOCKS IT. DO NOT LET ME DO ANY ACTION, OR EVEN CLOSE THE PROGRAM AND BLOCK ALL THE OPERATING SYSTEM OF MY COMPUTER. I REQUEST THAT I WILL BE CLEARED THAT IT IS OCCURRING THANKS. We will need to contact you using remote assistance to look at this. There is no need for audio so if you do not know English that is ok. What we want you to do is select Help >> Accept Remote Assistance. Within about a minute you will see a Team Viewer window. We will need the ID and password . Send those through an account support ticket here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-04 15:47:41