Login Page - Create Account

Support Board

Date/Time: Sun, 29 Mar 2020 20:40:43 +0000

Post From: bids offers closes to price on market depth historical graph

[2019-12-02 01:25:16]
Sierra Chart Engineering - Posts: 82825 | Ending Date: 2020-06-09
You are looking at delayed data. And the delay data feed has had several issues this evening due to the work we did with implied depth merging. We are just finishing up correcting those problems now.

Your real-time Denali Exchange Data Feed did not renew due to an insufficient balance. We see that you added additional credit so we are going to activate that for you now. Just allow about three minutes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.