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Date/Time: Thu, 25 Apr 2024 23:18:58 +0000

Post From: Sierra Chart's flaw with Eurex data solution

[2019-12-01 02:19:12] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
So you recognize that the current interfacing method is of low quality, that there is a new interfacing method but you don't plan to implement it because of you building your own data solution.... that goes all the way to Chicago and back to Europe!! No, this is definitely a misunderstanding. The data feed you are using now, is provided in cooperation with Barchart. We are quite restricted with what we can do. This is why we have created the new Denali data feed, where we are free to do a lot more. We are not supporting Rithmic's new interfacing method because it is proprietary and a lot of work. We have to focus our efforts, on developing Sierra Chart, and providing a more unified way of routing orders to the market which works best for Sierra Chart and is going to be easier to support. If Rithmic does not want to embrace the open standards that we have established with the DTC Protocol this is their choice. With that protocol, there would be no interfacing work involved. : https://www.dtcprotocol.org/ It is not really about us building our own data solution. Please either provide TOP up to date support for data providers with European servers, or provide data from Europe yourselves... because now there is no optimal solution for European Eurex trader! Well why don't you ask the EUREX about this, and ask them why they are hell-bent on interfering with what we want to do by charging more money in order to get the proper data feed, to provide our users the right level of service. We thought the price was 3000 a month and now it is 10,000 a month. And when we start paying $10,000 a month for EUREX market data, we cannot support any other service for market data and require everyone who requires EUREX data using Sierra Chart to be using our data feed. We have to force everyone onto our solution for EUREX in order to justify the cost. But there are other things we can do as well to defer costs in the interim. We were proceeding with the EUREX market data feed, earlier this year but put it on hold because of the high cost. And the plan was for it to come out of Frankfurt. Exchanges are always the trouble here. It is never us. Their policies are always so extreme that they create so many secondary problems. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-01 03:52:33