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Date/Time: Fri, 26 Apr 2024 11:43:26 +0000

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Post From: Sierra Chart's flaw with Eurex data solution

[2019-11-30 00:23:06]
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BenjFlame - Posts: 305
Hi,
My account subscription is about to expire, and I will probably renew it: Sierra Chart software is top quality and meets all my needs.

However there is a flaw that spoils it all: as an Eurex trader in Europe, there is no good solution to get Eurex data in Sierra chart:

- Sierra Chart provided EUREX data goes all the way to Chicago and back to Europe, which is an aberration for European traders. Like if CME traders got their data from Frankfurt.

- Third-party data providers with servers in Europe are being snubbed by Sierra Chart. For example, about Rithmic, which has a data server in Frankfurt I read on Sierra's Rihtmic's page:

"One of the basic problems is that the integration between Sierra Chart and Rithmic does not meet Sierra Chart's quality standards due to the interfacing method previously provided by Rithmic which is a C++ in process API component (for further details refer to Reasons Client-Side API Components Are Not Supported). While Rithmic has a new interfacing method, Sierra Chart has no current plans to be adopting that since we have developed a new service better designed for Sierra Chart which is also a lower cost."

So you recognize that the current interfacing method is of low quality, that there is a new interfacing method but you don't plan to implement it because of you building your own data solution.... that goes all the way to Chicago and back to Europe!!

Please either provide TOP up to date support for data providers with European servers, or provide data from Europe yourselves... because now there is no optimal solution for European Eurex trader!