Support Board
Date/Time: Wed, 17 Sep 2025 05:44:00 +0000
Post From: Not receiving RT Data and Market Depth Data for NYBOT (ICE US) symbols
| [2019-11-25 21:44:51] |
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This evening we are going to be updating all of the affected Symbol Settings to support version 2015 and higher. They are not all up-to-date yet. This will resolve the outstanding cases.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-25 21:45:48
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