Support Board

Date/Time: Mon, 29 Apr 2024 13:40:05 +0000

Post From: Not receiving RT Data and Market Depth Data for NYBOT (ICE US) symbols

[2019-11-25 20:08:02] Link To Thread - Link To Post [Go To First Post]
User350666 - Posts: 38
Thank you and sorry that I have not been able to reply earlier. Perfectly works now in one instance that is directly using the SC Realtime datafeed. Although in a 2nd separate copy of SC, that is connected to IB for execution, the best bid/ask is displayed only for the DX (I do not know about the other symbols - have to wait until they reopen) and I am getting the error message: Message from IB: Historical Market Data Service error message:No market data permissions for NYBOT FUT. IB Error Code: 162. Request ID: 201073. \| 2019-11-25 14:57:25.476 At the 'Data/Trade Service Settings' 'Allow Support for Sierra Chart Data Feed' is enabled and I have never been subscribed to data at IB, always used SC RT data for this exchange. I followed the instructions with this 2nd installation as well (Update from Server, reconnect) and the result is the same. Can you please advise? Thank you.