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Date/Time: Fri, 04 Jul 2025 19:57:43 +0000



Post From: Error connecting to Data or trading Service

[2019-11-21 16:25:20]
fobglobal - Posts: 51
Hi,

I am using infinity/transact service.I have just updated from version 1941 to the latest pre-release (2014).
But now I have the problem that Sierra is unable to connect, It keeps in a loop of Connecting and waiting to reconnect. In the Message log appears the following:
ERROR Connecting to data or trading service. For help with this issue press the SEND FOR ANALYSIS button on this window.

Please let me know if you need that I send you the message log.

I will appreciate your help with this issue in order to connect. Thanks