Support Board
Date/Time: Wed, 02 Jul 2025 12:37:31 +0000
Post From: Trade Activity Log Hangs
| [2019-11-11 20:22:32] |
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and starts to hang after a while. What exactly do you mean by this? No one has ever reported a problem like this.What is an even bigger issue with this is that open positions are also not being tracked if this happens. This cannot be true in the case of non-simulated trading.In general, what you are describing is not making technical sense or even legitimate from our perspective. For example, this cannot possibly be true: What is an even bigger issue with this is that open positions are also not being tracked if this happens. This means they don't show up on charts or anywhere else, and ACSIL code cannot access the position information. This is a severe problem while running automated strategies. It affects both simulated orders as well as live ones.
Unless it is a case where there are just outstanding Trade Activity data queries which are just not completing due to a performance problem on your side. But that would not affect non-simulated positions. Anyway, this issue is specific to what you are doing with Sierra Chart and your system. There is exactly 0% chance there is anything wrong on the Sierra Chart side whether you accept that or not. This is a basic fact. Long trade activity queries would be the result of a performance issue with your storage drive, and it cannot keep up with all of the trade activity data in the TradeActivityLogs subfolder. So you need to go through that folder and start deleting trade activity files which you do not need. So this is a problem you need to solve. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-11 20:24:06
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