Support Board

Date/Time: Fri, 19 Apr 2024 17:14:03 +0000

Post From: Notice: Transact Websocket Connectivity Issue

[2019-11-09 01:59:36] Link To Thread - Link To Post [Go To First Post]
User63632 - Posts: 43
Perhaps I have not been clear enough in description of the Data lag problem. I apologize. Sometimes during periods of rapid movement. The Transact Dom is not lagging, but the charts themselves are lagging and by more than a few seconds. Then occasionally If I compare the chart from another platform,the SC chart will not display the entire move after catching up to match the Transact DOM displayed price, so I have to delete the .scid file for that symbol and reload the chart to represent what had actually occurred. So if the charts are lagging and not the Transact DOM, is that still a Transact/infinity issue or SC issue? Thank you