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Date/Time: Sun, 19 May 2024 23:12:22 +0000



Post From: Problem with connecting to data

[2019-11-05 12:48:34]
Sierra Chart Engineering - Posts: 104368
If you have a new account with TopStep Trader, then you would need to enter the Username and Password for that new account in Global Settings >> Data/Trade Service Settings. These are steps 8 and 9 of the following Setup Instructions:
Rithmic Trading Platform Service: Setup Instructions

Also refer to:
Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing