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Date/Time: Sat, 18 May 2024 14:44:59 +0000



Post From: Nasdaq E-Mini Data Problem

[2019-11-01 14:16:03]
ssogf88 - Posts: 4
I followed all of the procedures above. I don't have any blank charts today and the historical download works but the real time data feed for futures (from Sierra Charts) is not working.

Software version: 1997 64-bit | 2019-11-01 10:11:46.402
Usage end date: 2019-11-23 | 2019-11-01 10:11:46.402
Enabled for: Advanced Features 2. | 2019-11-01 10:11:46.402
Enabled for: Sierra Chart Historical Data Service. | 2019-11-01 10:11:46.402
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2019-11-01 10:11:46.402
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-11-01 10:11:46.402
Current selected Data/Trading service: Interactive Brokers | 2019-11-01 10:11:46.402
Custom symbol settings values: disabled | 2019-11-01 10:11:46.402
Chart Update Interval: 500 | 2019-11-01 10:11:46.402
Intraday Data Storage Time Unit: 1 | 2019-11-01 10:11:46.402
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-11-01 10:11:46.402
2019-11-01 10:11:46 Local computer time | 2019-11-01 10:11:46.402
2019-11-01 14:11:46 Local computer time in UTC | 2019-11-01 10:11:46.402
2019-11-01 10:11:46 Local computer time in SC Time Zone | 2019-11-01 10:11:46.402
2019-11-01 12:47:31 Server time in UTC | 2019-11-01 10:11:46.402
Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-11-01 10:11:46.402
Program path: C:\SierraChart\ | 2019-11-01 10:11:46.402
Data Files path: C:\SierraChart\Data\ | 2019-11-01 10:11:46.402
OS Version Number: 10.0 | 2019-11-01 10:11:46.402
Locale Setting: C | 2019-11-01 10:11:46.402
DLLs: Inteligex.dll, Inteligex_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-11-01 10:11:46.402

Added historical Intraday data request for ES-201912-GLOBEX to the queue. | 2019-11-01 10:11:53.341
Intraday data recording state for symbol ES-201912-GLOBEX is set to download 'Pending'. | 2019-11-01 10:11:53.341
Triggering next historical data download in queue. | 2019-11-01 10:11:53.341
Reloading all charts with filename: ES-201912-GLOBEX.scid | 2019-11-01 10:11:53.341
HD Request # 13 | Downloading Intraday chart data for ES-201912-GLOBEX to the file ES-201912-GLOBEX.scid. Service: cme | 2019-11-01 10:11:53.341
HD Request # 13 | Download start date-time: 2019-04-29 10:11:53.000 | 2019-11-01 10:11:53.345
HD Request # 13 | Using server: ds22.sierracharts.com port 10150 | 2019-11-01 10:11:53.345
Socket (3) | Creating socket. | 2019-11-01 10:11:53.345
Socket (3) | Connecting to IP: 208.185.224.129. | 2019-11-01 10:11:53.345
ES-201912-GLOBEX[M] 3 Min #3 | Reloading chart. | 2019-11-01 10:11:53.366
ES-201912-GLOBEX[M] 3 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201912-GLOBEX.scid | 2019-11-01 10:11:53.372
HD Request # 13 | Setting DTC encoding to Binary VLS | 2019-11-01 10:11:53.479
HD Request # 13 | Sending historical data logon request message. | 2019-11-01 10:11:53.479
HD Request # 13 | Requesting Intraday data. Start date-time: 2019-04-29 10:11:53. Record interval: 1. Symbol: ESZ19 | 2019-11-01 10:11:53.958
HD Request # 13 | Decompressing data. | 2019-11-01 10:11:54.018
HD Request # 13 | Receiving Intraday data for ES-201912-GLOBEX starting at 2019-04-29 10:13:05 | 2019-11-01 10:11:54.225
HD Request # 13 | Timestamp of first Intraday data file record written: 2019-04-29 10:13:05 | 2019-11-01 10:11:54.225
ES-201912-GLOBEX[M] 3 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-11-01 10:11:54.918
Socket (3) | Shutdown started. Waiting for graceful close. | 2019-11-01 10:12:06.056
Historical data download thread signaled to stop. | 2019-11-01 10:12:06.056
HD Request # 13 | Received 1295657 records from 2019-04-29 10:13:05.000 to 2019-11-01 10:01:53.000 (186.0 days) and wrote 1295657 records for ES-201912-GLOBEX | 2019-11-01 10:12:06.057
HD Request # 13 | Completion time: 13s | 2019-11-01 10:12:06.062
HD Request # 13 | Intraday data download complete for ES-201912-GLOBEX. Unique request ID: 12 | 2019-11-01 10:12:06.062
Removed historical data download ID 12 | 2019-11-01 10:12:06.062
Real-time Intraday chart data file updates started for ES-201912-GLOBEX | 2019-11-01 10:12:06.062
Opened cached Intraday file: C:\SierraChart\Data\ES-201912-GLOBEX.scid | 2019-11-01 10:12:06.066
Intraday chart data file opened for ES-201912-GLOBEX | 2019-11-01 10:12:06.066

Triggering next historical data download in queue. | 2019-11-01 10:12:06.066
Socket (3) | Socket gracefully closed by remote side. | 2019-11-01 10:12:06.125
Socket (3) | Closed. | 2019-11-01 10:12:06.125
Chart: ES-201912-GLOBEX[M] 3 Min #3 | Study: QT Trade Assist (Bloodstone) | Realtime, 2019-11-01 10:12:07 | 2019-11-01 10:12:07.369