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Date/Time: Mon, 07 Jul 2025 04:10:59 +0000



Post From: Trade not close correctly on Trade Activity Log

[2019-10-31 17:30:17]
rrothenbuhler - Posts: 7
I do have a connection problem during a trade. After I could connect again my trade was not any more visible on the chart but it was still open in the statement (Trade Activity Log / Trades).

I called my broker who told me that I do not have any open trade on my Rythmic Account.

After the phone call I traded again and same thing... still have 1 open position in the statement (Trade Activity Log) and nothing on the chart. I called again my broker... no open position on my account.


Could you tell me that to do when it's happen?

Thank in advance for your help
Ronald
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