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Date/Time: Sun, 05 May 2024 13:10:27 +0000



Post From: Unable to connect to sc1944

[2019-10-31 13:41:09]
marty_nv - Posts: 85
copied from open ticket #1572475527166

This system notice was sent to me:
-Notice: To continue to receive real-time CME data through the Sierra Chart Exchange Data Feed when using the lower-priced CME exchange fees which are enabled on your account, requires that you connect Sierra Chart to your live trading account at least once a month. For instructions, refer to:

I now have one instance of SC using SC Barchart data, and another instance/separate copy using Transact WS trading acct data. If I disconnect from Transact for a month using only Transact DOM to enter and exit trades, will exchange fees through SC data only then increase, per notice above? Since I am live every day through transact, how do I connect live every day with SC Data only? Is this a question for Spt Board?

Right now, I have both copies up and running (SC on SC data and SC on TA WS. But would that satisfy the above requirement of Live connect for SC Data?

In a link you sent it says:
Procedure to Reconnect to the Data and Trade Servers
[Link] - [Top]
If Sierra Chart is connected to a Data only service, then it is only connected to the market data server of the Data service you are using. If Sierra Chart is connected to a Trading service, then Sierra Chart will be connected to both a market data server and a trading server. These could be the same servers or separate. In almost all cases they are separate.

How does this relate to: Global settings>data/trade service settings vs the system notice?
If Sierra Chart is connected to a Trading service, then Sierra Chart will be connected to both a market data server and a trading server.

Thank you for your help in setting up fast trading connections.