Support Board

Date/Time: Thu, 09 May 2024 11:42:52 +0000

Post From: Connection problem...

[2019-10-30 11:26:41] Link To Thread - Link To Post [Go To First Post]
User629089 - Posts: 93
Hi, I'm wondering if there is any progress in figuring out what is going on? Everything is the same as last night. SC's loads everything but won't connect to the live data. I had something like this once with the Jigsaw Trading platform and the problem was that I had started to use FireFox as a browser and its virus protection was disrupting the connection to JS. I don't have FF anymore and the virus protection I use are MS Security Essentials and Malwarbytes free version haven't created any problems before. Looking at the Message Log it looks like there's something wrong with the Rithmic order routing or Rithmic data but the data runs perfectly well on the JS platform currently. I'm hoping we can get this resolved soon... Thanks