Support Board

Date/Time: Sun, 05 May 2024 01:13:33 +0000

Post From: Some charts stop updating

[2013-12-18 19:28:53] Link To Thread - Link To Post [Go To First Post]
canteen - Posts: 2
I've been plagued by this for a few weeks now. I have 12 charts up in sierra charts. About 3 of them will randomly stop updating. I have to do "edit/download data intraday chart" then click "delete and download data from the current position" to get the chart going again. This will update the chart to the current price and sometimes the price will update from then on. But other times, it will update the chart to the current price and hang again. I've tried intraday data and historical with same issue. No problems with futures charts, just stocks. IB charting shows the correct pricing and is updating for the affected stocks so the data is coming through. I have used SC for years and never had this issue until a few months ago. One stock, INTC, I had to change the symbol from intc to intc-stk for it to work at all. I use IB, the most current version and SC 1062.