Support Board

Date/Time: Mon, 06 May 2024 19:29:55 +0000

Post From: System cancelled child order due to no order update

[2013-12-18 09:35:01] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
When we add the capability to use the IB bracket order feature, then this is something which should solve this kind of scenario. However, the problem with this bracket order feature is this will bring up a whole new issue where sometimes the whole bracket order set gets in a stuck state that does not even get sent to the exchange by TWS. This is something we would often hear about and get complaints about in the past. We are tired of this stuff. We are simply tired of this kind of nonsense. This is why we keep away from the server side features. All of this stuff is nothing but a burden on us. People ask for this stuff, but then it creates new problems for you and for us. It's going to be provided as is. If people have trouble with it, our advice is to turn it off. We are not going to help with it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-18 09:36:11