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Date/Time: Thu, 28 Mar 2024 18:51:49 +0000



Post From: Custom Studies has issue on windows 10

[2019-10-19 18:12:44]
Sierra Chart Engineering - Posts: 104368
Just using your license manager study, we encountered:
Exception thrown at 0x000007FED62F205E (ETOFSv3_64.dll) in SierraChart_64.exe: 0xC0000096: Privileged instruction.

This tells us, that the code area is getting corrupted. And for the record, we have never seen an exception like that ever. Ever. This tells us there is a serious corruption going on. And it is exceptionally unlikely to be coming from Sierra Chart. We have never seen anything like this before in Sierra Chart. And if the custom study is interacting with ACSIL and there is some problem going wrong in ACSIL it would not cause an exception like this. It would be something more straightforward and obvious.

This is the call stack:

  ETOFSv3_64.dll!000007fed62f205e()  Unknown
  ETOFSv3_64.dll!000007fed62e7945()  Unknown
  ETOFSv3_64.dll!000007fed62cc9ba()  Unknown
  ETOFSv3_64.dll!000007fed62da78f()  Unknown
  ETOFSv3_64.dll!000007fed62da98a()  Unknown
  ETOFSv3_64.dll!000007fed62d77e2()  Unknown
  ETOFSv3_64.dll!000007fed62a5ace()  Unknown
  ETOFSv3_64.dll!scsf_Emoji_License_Manager() + 1908 bytes  Unknown
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2019-10-19 18:18:24