Support Board

Date/Time: Tue, 30 Apr 2024 21:41:03 +0000

Post From: Chart Replay

[2019-10-15 18:31:32] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
It sounds like there is a problem with the bid and ask prices. We need all of the lines from the trade activity log for one of the orders that did not fill at an expected price. Instructions: Trade Activity Log: Providing Trade Activity Log Data Lines to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing