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Date/Time: Sat, 04 May 2024 11:53:07 +0000



Post From: Custom Study Stability Issue

[2019-10-08 00:15:21]
ertrader - Posts: 645
Further testing on 1997 after reinstalling. On first try to load ES charts without being connected to data, below is the windows exception report. The chart did not finish loading. SC froze and required forced exit.

I'm back on V1991 with no issues. In 1991 each chartbook (ES,YM, NQ etc) all load in less than 10 seconds including data updates.


Unhandled exception: page fault on read access to 0x350c591740 in 64-bit code (0x00000001408b5650).
Register dump:
rip:00000001408b5650 rsp:000000000022eef0 rbp:00000000000e31b0 eflags:00010202 ( R- -- I - - - )
rax:0000000000000001 rbx:000000350c591730 rcx:0000000001124d20 rdx:000000000022efa0
rsi:000000000022efb8 rdi:00000000015d7f00 r8:000000000022efb8 r9:0000000000000000 r10:0000000000000000
r11:000000000022ef78 r12:0000000000000000 r13:0000000000000001 r14:0000000140000000 r15:00000000007fe430
Stack dump:
0x000000000022eef0: 0000000000010020 00007fb9553f464e
0x000000000022ef00: 0000000000000000 0000000000360114
0x000000000022ef10: 0000000000000058 000000000022efa0
0x000000000022ef20: 0000000000000050 0000000140000000
0x000000000022ef30: 0000644927e39bfb 000000000022f0a8
0x000000000022ef40: 00000000007fe430 0000000140000000
0x000000000022ef50: 0000000000000001 4924924924924925
0x000000000022ef60: 0000000000000000 000000000022f000
0x000000000022ef70: 00000000000e3588 00000001408b5265
0x000000000022ef80: 0000000000000000 0000000000000000
0x000000000022ef90: 00000000000e3588 0000000000000000
0x000000000022efa0: 00000000000003a8 000000000022f030
Backtrace:
=>0 0x00000001408b5650 in sierrachart_64 (+0x8b5650) (0x00000000000e31b0)
1 0x00000001408b5265 in sierrachart_64 (+0x8b5264) (0x000000000022f000)
2 0x00000001408b5072 in sierrachart_64 (+0x8b5071) (0x000000000022f200)
3 0x00000001408b3939 in sierrachart_64 (+0x8b3938) (0x000000000022f200)
4 0x00000001402bbd0a in sierrachart_64 (+0x2bbd09) (0x000000000022f200)
5 0x00000001402bbaf9 in sierrachart_64 (+0x2bbaf8) (0x000000000022f4b0)
6 0x0000000140b51e39 in sierrachart_64 (+0xb51e38) (0x000000000022f760)
7 0x0000000140b538d7 in sierrachart_64 (+0xb538d6) (0x000000000000000f)
8 0x0000000140b4d21d in sierrachart_64 (+0xb4d21c) (0x0000000000000000)
9 0x0000000140b4dca0 in sierrachart_64 (+0xb4dc9f) (0x0000000000000000)
10 0x00007fb954fa3245 EditWndProcA+0xa54() in user32 (0x000000000022fa98)
11 0x00007fb954fa5828 EditWndProcA+0x3037() in user32 (0x00007fffffea8000)
12 0x00007fb954f54b93 DispatchMessageA+0xd2() in user32 (0x000000000022fca0)
13 0x0000000140b5a146 in sierrachart_64 (+0xb5a145) (0x0000000000086ef8)
14 0x0000000140b5a9c3 in sierrachart_64 (+0xb5a9c2) (0x0000000000086ef8)
15 0x0000000140d2490f in sierrachart_64 (+0xd2490e) (0x0000000140000000)
16 0x0000000140cd3f3e in sierrachart_64 (+0xcd3f3d) (0x000000000022ffd0)
17 0x000000007b475dd9 PowerClearRequest+0x2798() in kernel32 (0x000000000022ffd0)
0x00000001408b5650: cmpl  %eax,0x0000000000000010(%rbx)
Modules:
Module  Address          Debug info  Name (143 modules)
PE   230000- 34a000  Deferred oleacc
PE   590000- 613000  Deferred localspl
PE   730000- 73e000  Deferred api-ms-win-core-fibers-l1-1-1
PE   740000- 74f000  Deferred api-ms-win-core-localization-l1-2-1
PE   2710000- 2757000  Deferred jsproxy
PE   2e40000- 2fb2000  Deferred etofsv3_64
PE   59a0000- 5a78000  Deferred priorperiodohlc_64
PE   5a80000- 5b5d000  Deferred htf_64
PE   5b60000- 5c58000  Deferred autotradesignalv9bhlmr_64
PE   5c60000- 5d3a000  Deferred autogrid_64
PE   64e0000- 65b9000  Deferred brickstrend_64
PE   65c0000- 6699000  Deferred macd_64
PE   6e40000- 6f19000  Deferred highesthighlowestlowovernbars_64
PE   6f20000- 6ffa000  Deferred linearregressionendchannel_64
PE   7000000- 70da000  Deferred autogridtest_64
PE   99c0000- 9a98000  Deferred ohlc_64
PE   a2f0000- a3c8000  Deferred bidaskvolumeratio_64
PE   61340000- 6134e000  Deferred api-ms-win-core-localization-obsolete-l1-2-0
PE   62140000- 621dc000  Deferred uxtheme
PE   62600000- 626ee000  Deferred usp10
PE   637c0000- 63940000  Deferred winmm
PE   64940000- 64987000  Deferred shcore
PE   65000000- 655a2000  Deferred ole32
PE   65680000- 6568f000  Deferred api-ms-win-core-sysinfo-l1-2-1
PE   65780000- 6579f000  Deferred version
PE   66000000- 660ee000  Deferred ticinomathv2.0_64
PE   66440000- 664a7000  Deferred msacm32
PE   66600000- 6660e000  Deferred api-ms-win-core-datetime-l1-1-1
PE   66780000- 6678e000  Deferred api-ms-win-core-string-l1-1-0
PE   68a40000- 68b6e000  Deferred shlwapi
PE   69bc0000- 69be5000  Deferred spoolss
PE   6a100000- 6a544000  Deferred oleaut32
PE   6a700000- 6a8cf000  Deferred setupapi
PE   6afc0000- 6afd7000  Deferred msimg32
PE   6b6c0000- 6b910000  Deferred comdlg32
PE   6bec0000- 6bf0b000  Deferred imm32
PE   6c0c0000- 6c0e9000  Deferred wsock32
PE   6c840000- 6c8a4000  Deferred oledlg
PE   6dc00000- 6dc0f000  Deferred api-ms-win-appmodel-runtime-l1-1-1
PE   6e340000- 6e34f000  Deferred api-ms-win-core-synch-l1-2-0
PE   6e6c0000- 6eb55000  Deferred comctl32
PE   6f480000- 6f703000  Deferred gdiplus
PE   6fbc0000- 6fdfb000  Deferred rpcrt4
PE   71040000- 712a3000  Deferred kernelbase
ELF   7a800000- 7a9e3000  Deferred opengl32<elf>
\-PE   7a850000- 7a9e3000  \ opengl32
ELF   7b400000- 7b83f000  Dwarf kernel32<elf>
\-PE   7b420000- 7b83f000  \ kernel32
ELF   7bc00000- 7bd57000  Deferred ntdll<elf>
\-PE   7bc20000- 7bd57000  \ ntdll
ELF   7c000000- 7c004000  Deferred <wine-loader>
PE   140000000- 141442000  Export sierrachart_64
PE   180000000- 1801fd000  Deferred sierrachartstudies_64
ELF   7fb94c9a2000- 7fb94c9eb000  Deferred netapi32<elf>
\-PE   7fb94c9b0000- 7fb94c9eb000  \ netapi32
ELF   7fb94c9eb000- 7fb94ca3b000  Deferred secur32<elf>
\-PE   7fb94c9f0000- 7fb94ca3b000  \ secur32
ELF   7fb94ca3b000- 7fb94ca91000  Deferred winhttp<elf>
\-PE   7fb94ca40000- 7fb94ca91000  \ winhttp
ELF   7fb94d266000- 7fb94d46d000  Deferred libnss_dns.so.2
ELF   7fb94d46d000- 7fb94d670000  Deferred libnss_mdns4_minimal.so.2
ELF   7fb94d736000- 7fb94d94b000  Deferred libgpg-error.so.0
ELF   7fb94d94b000- 7fb94dc66000  Deferred libgcrypt.so.20
ELF   7fb94dc66000- 7fb94de82000  Deferred liblz4.so.1
ELF   7fb94de82000- 7fb94e0a8000  Deferred liblzma.so.5
ELF   7fb94e0a8000- 7fb94e32c000  Deferred libsystemd.so.0
ELF   7fb94e32c000- 7fb94e534000  Deferred libffi.so.6
ELF   7fb94e534000- 7fb94e74f000  Deferred libresolv.so.2
ELF   7fb94e74f000- 7fb94e953000  Deferred libkeyutils.so.1
ELF   7fb94e953000- 7fb94eba0000  Deferred libdbus-1.so.3
ELF   7fb94eba0000- 7fb94ee21000  Deferred libgmp.so.10
ELF   7fb94ee21000- 7fb94f055000  Deferred libhogweed.so.4
ELF   7fb94f055000- 7fb94f28b000  Deferred libnettle.so.6
ELF   7fb94f28b000- 7fb94f49e000  Deferred libtasn1.so.6
ELF   7fb94f49e000- 7fb94f81c000  Deferred libunistring.so.2
ELF   7fb94f81c000- 7fb94fa39000  Deferred libidn2.so.0
ELF   7fb94fa39000- 7fb94fd68000  Deferred libp11-kit.so.0
ELF   7fb94fd68000- 7fb94ff73000  Deferred libkrb5support.so.0
ELF   7fb94ff73000- 7fb950177000  Deferred libcom_err.so.2
ELF   7fb950177000- 7fb9503a9000  Deferred libk5crypto.so.3
ELF   7fb9503a9000- 7fb95067f000  Deferred libkrb5.so.3
ELF   7fb95067f000- 7fb950890000  Deferred libavahi-client.so.3
ELF   7fb950890000- 7fb950a9c000  Deferred libavahi-common.so.3
ELF   7fb950a9c000- 7fb950e01000  Deferred libgnutls.so.30
ELF   7fb950e01000- 7fb95104c000  Deferred libgssapi_krb5.so.2
ELF   7fb95104c000- 7fb9512d8000  Deferred libcups.so.2
ELF   7fb9512d8000- 7fb9514de000  Deferred libxfixes.so.3
ELF   7fb9514de000- 7fb9516e8000  Deferred libxcursor.so.1
ELF   7fb9516e8000- 7fb9518f8000  Deferred libxi.so.6
ELF   7fb9518f8000- 7fb951afb000  Deferred libxcomposite.so.1
ELF   7fb951c49000- 7fb951e54000  Deferred libxrandr.so.2
ELF   7fb951e54000- 7fb95205e000  Deferred libxrender.so.1
ELF   7fb95205e000- 7fb952264000  Deferred libxxf86vm.so.1
ELF   7fb952264000- 7fb952467000  Deferred libxinerama.so.1
ELF   7fb952467000- 7fb95266f000  Deferred librt.so.1
ELF   7fb95266f000- 7fb952884000  Deferred libbsd.so.0
ELF   7fb952884000- 7fb952a8a000  Deferred libxdmcp.so.6
ELF   7fb952a8a000- 7fb952c8e000  Deferred libxau.so.6
ELF   7fb952c8e000- 7fb952eb6000  Deferred libxcb.so.1
ELF   7fb952eb6000- 7fb9531ee000  Deferred libx11.so.6
ELF   7fb9531ee000- 7fb953400000  Deferred libxext.so.6
ELF   7fb953400000- 7fb95341c000  Deferred kerberos<elf>
\-PE   7fb953410000- 7fb95341c000  \ kerberos
ELF   7fb95341e000- 7fb9534e2000  Deferred winex11<elf>
\-PE   7fb953430000- 7fb9534e2000  \ winex11
ELF   7fb9535c3000- 7fb9537f5000  Deferred libexpat.so.1
ELF   7fb9537f5000- 7fb953a3a000  Deferred libfontconfig.so.1
ELF   7fb953a3a000- 7fb953c57000  Deferred libz.so.1
ELF   7fb953c57000- 7fb953e89000  Deferred libpng16.so.16
ELF   7fb953e89000- 7fb95413d000  Deferred libfreetype.so.6
ELF   7fb95413d000- 7fb954248000  Deferred crypt32<elf>
\-PE   7fb954150000- 7fb954248000  \ crypt32
ELF   7fb954248000- 7fb95426e000  Deferred bcrypt<elf>
\-PE   7fb954250000- 7fb95426e000  \ bcrypt
ELF   7fb95426e000- 7fb9543a2000  Deferred ucrtbase<elf>
\-PE   7fb9542a0000- 7fb9543a2000  \ ucrtbase
ELF   7fb9543a2000- 7fb9543d3000  Deferred iphlpapi<elf>
\-PE   7fb9543b0000- 7fb9543d3000  \ iphlpapi
ELF   7fb9543d3000- 7fb954432000  Deferred winspool<elf>
\-PE   7fb9543e0000- 7fb954432000  \ winspool
ELF   7fb954432000- 7fb954e76000  Deferred shell32<elf>
\-PE   7fb954450000- 7fb954e76000  \ shell32
ELF   7fb954e76000- 7fb954eb7000  Deferred ws2_32<elf>
\-PE   7fb954e80000- 7fb954eb7000  \ ws2_32
ELF   7fb954eb7000- 7fb955145000  Dwarf user32<elf>
\-PE   7fb954ee0000- 7fb955145000  \ user32
ELF   7fb955145000- 7fb955230000  Deferred msvcrt<elf>
\-PE   7fb955160000- 7fb955230000  \ msvcrt
ELF   7fb955230000- 7fb9552c7000  Deferred advapi32<elf>
\-PE   7fb955240000- 7fb9552c7000  \ advapi32
ELF   7fb9553c7000- 7fb955574000  Deferred gdi32<elf>
\-PE   7fb9553e0000- 7fb955574000  \ gdi32
ELF   7fb955952000- 7fb955b64000  Deferred libnss_files.so.2
ELF   7fb955b64000- 7fb955d7e000  Deferred libnsl.so.1
ELF   7fb955d7e000- 7fb955f8a000  Deferred libnss_nis.so.2
ELF   7fb955f8a000- 7fb956194000  Deferred libnss_compat.so.2
ELF   7fb956394000- 7fb9565ac000  Deferred libgcc_s.so.1
ELF   7fb9565ac000- 7fb95694a000  Deferred libm.so.6
ELF   7fb95694c000- 7fb956b50000  Deferred libdl.so.2
ELF   7fb956b50000- 7fb956f41000  Deferred libc.so.6
ELF   7fb956f41000- 7fb957160000  Deferred libpthread.so.0
ELF   7fb95717e000- 7fb957523000  Dwarf libwine.so.1
ELF   7fb957525000- 7fb95774f000  Deferred ld-linux-x86-64.so.2
Threads:
process tid prio (all id:s are in hex)
0000000e services.exe
  00000023 0
  0000001a 0
  00000013 0
  00000010 0
  0000000f 0
00000011 plugplay.exe
  00000017 0
  00000016 0
  00000012 0
00000018 winedevice.exe
  00000020 0
  0000001d 0
  0000001c 0
  0000001b 0
  00000019 0
0000001e explorer.exe
  00000029 0
  00000028 0
  00000027 0
  0000001f 0
00000021 winedevice.exe
  00000026 0
  00000025 0
  00000024 0
  00000022 0
000000ab (D) C:\SierraChart\SierraChart_64.exe
  000000c2 0
  000000c1 0
  000000bf 0
  000000be 0
  000000bd 0
  000000b8 -1
  000000b7 -1
  000000b6 0
  000000b4 0
  000000b3 0
  000000b2 0
  000000b1 1
  000000b0 0
  000000af 0
  000000ae 0
  000000ad 0
  000000ac 0 <==
System information:
Wine build: wine-4.17
Platform: x86_64
Version: Windows 7
Host system: Linux
Host version: 4.15.0-65-generic
Date Time Of Last Edit: 2019-10-08 00:22:47