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Date/Time: Tue, 07 May 2024 22:17:23 +0000



Post From: Trouble getting intraday data for several 2020 contracts

[2019-10-07 19:33:22]
Sierra Chart Engineering - Posts: 104368
We see the reason for the problem and this is now resolved.

Additionally:
Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

And then:
Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-10-07 19:33:50