Login Page - Create Account

Support Board


Date/Time: Wed, 15 May 2024 20:13:22 +0000



Post From: Ex TransAct customer with problem connecting data feed

[2019-09-27 05:00:05]
Sierra Chart Engineering - Posts: 104368
I thought that I was in recurrent payment via a credit card.
Payments have to be manually done. Refer to:
Sierra Chart Purchase and License Information: Renewing Access

The Transact Websocket server is not responsive. Try connecting again with File >> Connect to Data Feed. We assume this is just a temporary problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-27 07:22:29