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Date/Time: Sat, 18 May 2024 04:55:14 +0000



Post From: [REPLAY SUDDENLY NOT WORKING] B3 Futures markets

[2019-09-24 11:50:21]
Sierra Chart Engineering - Posts: 104368
Regarding your post #1 and the first video, we could not reproduce this but we want you to test again on version 1991. We did correct a small issue involving the processing step in seconds but that is not really related. We also fully documented the clear trade data options here:
Replaying Charts: Clear Trade Data Options

The one you have selected causes the replay to be paused upon starting.


So let us know if you still have that issue, and if so we will get your Chartbook and test. But we also want you to increase the replay speed to 100 times or more. And see if then the replay begins.

We apologize for being abrupt in our follow-up answer, it is just that we are extremely busy, we do not need any additional information, and we do not want anyone else jumping into this thread with misleading information. So we are just managing our time here. But we will take care of any genuine problems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-24 11:53:45