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Date/Time: Fri, 26 Apr 2024 13:00:10 +0000



Post From: Trade Execution Issue Upon Upgrade to Version 1983

[2019-09-10 22:40:32]
Sierra Chart Engineering - Posts: 104368
We understand the reason for the logging issue. Newer versions of Sierra Chart have a completely new file structure for trade activity logging. When you went back to the older version, you are no longer looking at the trade activity log that occurred in the updated version when you had the problem.

To actually see the actual details you need to go back to the newer version. For example this is what we see during the time you had a problem:

Order  2019-09-01 18:46:17.278  F.US.ENQU19  Auto-trade: F.US.ENQU19 [CB] 2 Min #1 | Short Entry Master | SellEntry | Bar start date-time: 2019-09-01 18:46:00.000 | Last: 7620.25. Attached Order  4844  Buy    Limit  Pending Child-Client        7391.00    836269  Close  4843          NQ_Algo_Trailing_Percent_Stop.twconfig  

So as you can see your automated trading system is submitting the orders. Why that is the case we do not know. What has changed which is causing a problem we do not know. This is something that you need to look into, and if something does not seem right with the information you are getting from ACSIL, let us know what that is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-10 22:41:58