Support Board

Date/Time: Sat, 20 Apr 2024 07:47:58 +0000

Post From: Notice: Transact Websocket Connectivity Issue

[2019-09-04 16:47:07] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
If you are having problems, with losing the connection Transact and sometimes the reconnection not succeeding and the reconnection keeps getting lost over and over again, then use prerelease version 1985. This uses the compact JSON format and Transact has released support for this. Please let us know if this resolves the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing