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Date/Time: Fri, 26 Apr 2024 21:59:54 +0000



Post From: Trade Execution Issue Upon Upgrade to Version 1983

[2019-09-03 19:17:38]
Sierra Chart Engineering - Posts: 104368
even without another entry signal, Sierra would attempt to re-open the position every two minutes (I use 2-min charts).
You mean your automated trading system is doing that. Not Sierra Chart. You can verify that by referring to the following:
Trade Activity Log Analysis: Determining the Origin of a New/Modified Order

Based upon the Order Action Source field, you will see the exact origin of those orders within Sierra Chart which would have to be your automated trading system.

We cannot know what the problem is. We can only refer you to this section here:
Automated Trading Management: Troubleshooting Automated Trading System Behavior

We recommend that you install another copy of Sierra Chart on your system for testing:
Using Multiple Data and Trading Services at the Same Time

We can give you more time for testing. Let us know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-03 19:22:00