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Date/Time: Thu, 25 Apr 2024 22:46:01 +0000



Post From: Notice: Transact Websocket Connectivity Issue

[2019-08-30 18:33:47]
Sierra Chart Engineering - Posts: 104368
We have been told by Transact, that the main websocket production server of theirs does not yet properly support the JSON compact websocket encoding we have been using in 1982. So we switched back to the binary price packet processing in version 1983.

We did not realize this earlier because we were working on a different test server where the JSON compact encoding was working properly and in a certain way.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-30 20:39:25