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Direct MessagesDate/Time: Sat, 20 Apr 2024 09:35:37 +0000
Post From: Notice: Transact Websocket Connectivity Issue
| [2019-08-29 09:49:16] |
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We will be releasing in about an hour version 1982, which supports the new Transact compact JSON encoding for market data. The limitations are as follows: No market depth data No top of book bid or ask sizes. No daily high and low values (they will be present but not accurate) But we think this has a good chance of solving the lagging issues, and the disconnections. But we would need feedback to know that for sure. It is clear, we probably have to bring back the bridge program, but we want to see what the feedback is with version 1982. ---- On another subject: You can either pay for Sierra Chart through your brokerage account with Infinity/Transact. There should be no price change for the month of September. Or alternatively you can pay for Sierra Chart directly to Sierra Chart. If you run Sierra Chart using the shortcut on your desktop, you can then pay for usage time and take advantage of the 30% discount even if you pay month-to-month (we make no long-term guarantee as to how long this will be available). After logging into Sierra Chart, select Help >> Account Control Panel from the menu. And then follow the instructions here to pay for usage time: Sierra Chart Purchase and License Information: Renewing Access And once you are paying direct for Sierra Chart, you will just always launch Sierra Chart through the shortcut on your desktop. You would not launch it direct from the Transact software. You will continue to use the username that begins with Transact_user_. The above discount only applies to existing Transact users. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-29 16:38:27
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