Support Board

Date/Time: Wed, 24 Apr 2024 05:17:05 +0000

Post From: Notice: Transact Websocket Connectivity Issue

[2019-08-23 22:57:39] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We just sent this to Transact now: As I looked at how we determine the frame size, it is all technically correct and I went through actual step-by-step manual calculations to verify the code. It is according to specification and is logical. So I don't see anything wrong with the decoding of the websocket frames on our side. Reference: https://tools.ietf.org/html/rfc6455#section-5 The purpose of this is not to place blame anywhere. We are just going through all possibilities to determine where the problem is. So far we are still not finding any issue on our side. But we are going to go through a test with them next week where they are going to look at the lower level packets. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-23 23:28:42