Support Board

Date/Time: Sun, 05 May 2024 07:11:13 +0000

Post From: Not a valid chartbood message

[2013-12-09 13:49:47] Link To Thread - Link To Post [Go To First Post]
User23815 - Posts: 209
Using the SC futures data feed. Connected to live IB account through TWS. I downloaded ver 1061 over the weekend. I worked some in a chartbook that I use for replay, not my normal live chartbooks. I came in this morning and the software was frozen, preventing my mouse from working at all. I had to do a computer shutdown with programs still running. When I restarted and tried opening chartbooks, I get a Chartbook File is not a Valid Chartbook message in the log. The book I was using and some others will open, but none of my regular live books. When I tried to refresh data into the book that would open and the cbot ZN did not refresh properly. I saw the tech bulletin about cbot symbols but no mention of the chartbook issue. I tried rolling back to 1056 but no change. I am back on 1061. Download and delete brings in some but not all and not correct data for the ZN. The NQ data seems ok. Thanks