Support Board

Date/Time: Fri, 19 Apr 2024 11:07:45 +0000

Post From: Notice: Transact Websocket Connectivity Issue

[2019-08-23 05:21:40] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What I can't understand is how is this possible for Sierra to release a MAJOR new functionality (Web Socket Interface) without adequately testing it with a counterparty (Transact) Also in regards to this, there was extensive work done by us on the Transact trading websocket connection. This was done to a high standard and with high attention to detail. There were various issues/questions that were reported to Transact and they were resolved/answered, and this was extensively tested using our detailed test procedure and all tests passed. It was not until about more than two months later after the initial development was it then ready for release. It was not released, until such time that it was properly certified. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing