Support Board

Date/Time: Thu, 25 Apr 2024 11:37:59 +0000

Post From: Notice: Transact Websocket Connectivity Issue

[2019-08-23 03:21:45] Link To Thread - Link To Post [Go To First Post]
Meklon - Posts: 217
What I can't understand is how is this possible for Sierra to release a MAJOR new functionality (Web Socket Interface) without adequately testing it with a counterparty (Transact) and have so many traders badly impacted, practically causing them to either seize trading entirely because they no longer able to place orders to Transact from the charts or to be severely limited in their trading (rolling back to Version 1941) because many custom studies compiled on newer versions of Sierra no longer working? This is by far the biggest failed rollout of new functionality I have seen and quite frankly I would expect more professional approach from Sierra on this subject. Why not simply integrate the old Transact Bridge connectivity option into latest Sierra version until this situation is resolved?