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Date/Time: Fri, 26 Apr 2024 23:39:44 +0000



Post From: Notice: Transact Websocket Connectivity Issue

[2019-08-23 03:05:24]
Sierra Chart Engineering - Posts: 104368
Actually the reason for the disconnections is because the orders connection is disconnecting. We have notice that ourselves. That is not what we were solving by adding support for websocket frame fragmentation.

We will have to just add an option to disable the use of the Transact orders connection altogether.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing