Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 14:25:11 +0000



Post From: Cant find micro contracts

[2019-08-21 18:26:23]
Sierra Chart Engineering - Posts: 104368
This is a sub instance of Sierra Chart. Exit all running instances of Sierra Chart on your computer and start Sierra Chart again.

And make sure the main instance of Sierra Chart is set to use CQG. Link to the instructions are given above.

Also we have no idea how you got into a situation like that. We have never seen this before. There is only one access log entry for your account with that sub instance. Does not make any sense.

Do not use a sub instance for now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-21 18:27:36