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Date/Time: Sat, 27 Apr 2024 01:10:40 +0000



Post From: data not conecting?

[2019-08-12 01:15:57]
Sierra Chart Engineering - Posts: 104368
until today at which point my connection to the pkg 5 service was cancelled.
Nothing has changed in regards to this on our side. Is it a case where you could not launch AT Charts from the Infinity/Transact trading software?

Or was it something they communicated to you in this regard?

We are contacting Transact for you now for them to allow you to connect to their new websocket server. Hopefully, this will be taken care of by them within an hour.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-12 01:16:24