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Date/Time: Sun, 19 May 2024 06:11:16 +0000



Post From: Unable to connect to Data feed

[2019-08-11 05:31:59]
Sierra Chart Engineering - Posts: 104368
In your case you need to stay on CQG. In regards to this error here:
CQG WebAPI | Market data logon unsuccessful. Server message: Trade routing is not available now. Contact customer support for assistance. | 2019-08-10 18:36:30.189

Refer to item 11 here:
CQG Trading Platform Service: Common Error Messages

Your Sierra Chart account does expire August 21, 2019 so you will need to pay for more usage time before then if you want to continue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing