Support Board
Date/Time: Sat, 05 Jul 2025 02:41:56 +0000
Post From: cannot connect
| [2019-08-08 18:58:10] |
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Gain Capital has answered us, and they are going to work on resolving the problem but it will not be immediate: We’ll have our Developers review. There is probably session still left open, at least on our side. We may need to reset our FIX server during maintenance at 5pm ET to resolve the matter.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |