Support Board

Date/Time: Fri, 03 May 2024 10:13:53 +0000

Post From: Failure to receive real time quotes after completing required form and paid fees

[2019-08-08 17:22:55] Link To Thread - Link To Post [Go To First Post]
Sierra Chart - Max - Posts: 5599
You are getting the following error: Logon error received from server: Limited to one connection per username for the requested data source. This indicates that you are connected to the Sierra Chart Exchange Data Feed from other Sierra Chart instances. Either disconnect you other instances, or go to Global Settings >> Data/Trade Service Settings and Disable the Allow Support for Sierra Chart Data Feeds option. Refer to the screenshot at step #14 here: Sierra Chart Exchange Data Feed: Setup Instructions And reconnect the by selecting File >> Disconnect and File >> Connect to Data Feed. Sierra Chart Support Date Time Of Last Edit: 2019-08-08 17:26:23