Support Board
Date/Time: Sat, 05 Jul 2025 01:55:25 +0000
Post From: cannot connect
| [2019-08-07 18:51:47] |
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This is not something that we have any control over. Our recommendation is to contact Gain Capital and have them change your password on your account. And we have heard about issues like this previously where a user is getting that message but there are no other active connections to Gain Capital they are aware of. It is simply something that we cannot control. Who is your introducing broker? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |