Support Board
Date/Time: Thu, 06 Nov 2025 17:44:46 +0000
Post From: Transact
| [2019-08-06 16:28:21] |
| ETAI ZVI MOSHE - Posts: 1 |
|
Hey, My broker is TransAct. I just finished talking to them, and my problem isn't "denali". I have through my broker access to CME group and market depth real time data. my problem is that sierra charts won't login to my transact account. I get repeatedly this message : "TransAct WS | Account logon error: -1(-1) | 2019-08-06 18:10:33.505" I have talked to TransAct through skype, and they confirmed I gave the right account name,password,and account number. I hope you can help figure this situation out. currently my problem is connecting between the 2 software's. the TransAct account is connected to the data and everything is ok with it. Thank you |