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Date/Time: Sat, 18 May 2024 19:29:23 +0000



Post From: Current price line freezes up... Need HELP

[2019-08-01 18:15:44]
User844383 - Posts: 40
I started having problems with the current price line freezing up. I would be watching a chart and realize the current price line is frozen, I would go to another chart in a different chartbook and it would be fine. I have 7 chartbooks, 6 are currencies, one for Aussie, 1 for BP,etc. The 7th one has 20 various contracts I'm following. I have had zero problems with SC until a couple of days ago. I checked and I was running version 1953, I'm pretty sure. I updated to 1964 and now it's pretty much unusable. I read all about upping the chart update interval. I did that, raising all the way to 2000ms and was still having the lockups! The only way I can get it unfrozen is to log out and log back in. I have lowered all of my chart settings to 250 day lookback. I tried open GL which was horrendous. I have an extremely fast computer and can't figure out what happened on your end, but I know it's not on mine. I don't know what else to do.

Btw, all of the data at the top of the chart was working, just not the last price.

These are 3 different contracts, the data at the top of the charts is working realtime aside from the daily change. These are 15 minute charts, when it's time for a new candlestick it stays locked to the last one.

http://www.sierrachart.com/image.php?Image=1564671198299.png
http://www.sierrachart.com/image.php?Image=1564671264614.png
http://www.sierrachart.com/image.php?Image=1564671346254.png