Support Board

Date/Time: Fri, 10 May 2024 21:20:07 +0000

Post From: unable to connect

[2019-07-31 08:27:17] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There is some issue with the Internet connectivity between your location and the Singapore server you are connecting to. Try using the Germany server which is going to be Server 3 . So you need to set Global Settings >> Data/Trade Service Settings >> Service Settings >> Primary Server to Server 3. And then try connecting to the data feed with File >> Connect to Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing