Login Page - Create Account

Support Board


Date/Time: Sat, 22 Feb 2020 12:11:58 +0000



Post From: Erroneous data on number bar charts

[2019-07-23 16:10:38]
Sierra Chart Engineering - Posts: 81357 | Ending Date: 2020-06-09
This should now be resolved. These probably were from some special values that were not getting filtered out when serving data but as long as you are running a current Sierra Chart version those values should not have been loaded into a chart anyway.

We updated our historical data server software on one server which was not up-to-date and we are not seeing any issue.

We want you to right-click on the chart before today and select Delete and Download Data.



The chart data should then be fine.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.